Terms and Conditions of Service

Introduction and Acceptance of Terms

These Terms and Conditions of Service (“the Agreement”) are entered into by and between

Raven Luna, LLC dba Raven Luna Wellness (“Raven Savory”) and the client (“Client”),

collectively referred to as the “Parties”. The Agreement is effective upon the Client's selection

and booking of services through Raven Savory’s website or other authorized booking methods. By

selecting and booking services, the Client acknowledges and agrees to be bound by the terms and

conditions set forth in this Agreement and any other documents incorporated herein by reference.

Raven Savory offers various wellness services, and the Client's acceptance of these terms and

conditions is a prerequisite for receiving such services.

Description of Services

Raven Savory shall provide services to the Client which may include, but are not limited to, fascia

release, energy healing, coaching, crystal singing bowl sessions, energy cleansing, and tarot card

readings (collectively, the “Services”). The specific Services to be provided shall be those

selected and booked by the Client through Raven Savory’s website or other agreed-upon booking

methods.

Payment Terms

The Client agrees to pay for the Services at the time of booking. The payment amount shall be as

stated on Raven Savory’s website at the time of booking.

Failure to make payment at the time of booking may result in the cancellation of the booking

without further notice at the sole discretion of Raven Savory. Raven Savory reserves the right to

change the fees or modify the payment terms and conditions at any time, but such changes will

not affect bookings that have already been confirmed through payment.

Online Booking and Scheduling

The Client may book Services through Raven Savory’s online scheduling platform, subject to

availability. The Client is responsible for ensuring that all information provided during the

booking process, including contact information and any specific needs or requests, is accurate

and complete.

Appointments booked online are subject to confirmation by Raven Savory. Raven Savory reserves

the right to modify, cancel, or refuse appointments at its discretion, subject to the terms of this

Agreement. In the event of any changes to a scheduled appointment, Raven Savory will notify the

Client as soon as possible.

By booking the Services, the Client consents to the collection and use of personal information as

necessary for the booking and provision of Services, in accordance with Raven Savory’s privacy

policy.

Cancellation and Refund Policy

The Client must provide at least 24 hours’ advance notice to Raven Savory via email or through

the booking platform for the cancellation or rescheduling of any Services, in which case Raven

Savory will offer the option to reschedule at no additional cost or provide a full refund. Failure to

provide such notice within the stipulated time frame will result in the Client being charged the

full amount for the scheduled Services.

If Raven Savory cancels a scheduled Service for any reason, the Client will be entitled to a full

refund of any fees paid in advance for that specific Service or the option to reschedule the

Service at a mutually agreeable time, without any additional charge.

Refunds will be processed in the same manner as the original payment was made, unless

otherwise agreed upon by the Parties.

Exceptions to this policy may be made at the sole discretion of Raven Savory in cases of

emergency or unforeseen circumstances impacting either party.

DISCLAIMER OF MEDICAL/MENTAL HEALTH SERVICES

THE SERVICES PROVIDED BY RAVEN SAVORY UNDER THIS AGREEMENT ARE NOT A

SUBSTITUTE FOR MEDICAL OR PSYCHOLOGICAL DIAGNOSIS AND TREATMENT.

RAVEN SAVORY IS NOT LICENSED AS A MEDICAL OR MENTAL HEALTH

PROFESSIONAL IN COLORADO OR ANY OTHER JURISDICTION. THE SERVICES ARE

INTENDED TO SUPPORT GENERAL WELL-BEING AND ARE NOT INTENDED TO

TREAT, DIAGNOSE, MITIGATE, PREVENT, OR CURE ANY PSYCHOLOGICAL OR

MEDICAL CONDITION.

THE CLIENT IS ENCOURAGED TO CONSULT WITH A LICENSED HEALTHCARE

PROFESSIONAL FOR ANY MEDICAL OR MENTAL HEALTH CONCERNS. THE CLIENT

ACKNOWLEDGES THAT THEY ARE SOLELY RESPONSIBLE FOR THEIR OWN

MEDICAL CARE, TREATMENT, AND OVERSIGHT. ALL DECISIONS MADE

REGARDING THE CLIENT'S HEALTH CARE SHOULD BE MADE IN CONSULTATION

WITH THE CLIENT'S LICENSED HEALTHCARE PROVIDER. THE CLIENT AGREES

NOT TO USE THE SERVICES AS A SUBSTITUTE FOR MEDICAL OR PSYCHOLOGICAL

TREATMENT OR ADVICE.

THE CLIENT ASSUMES ALL RESPONSIBILITY FOR ANY DECISIONS MADE OR

ACTIONS TAKEN BASED ON THE SERVICES RECEIVED OR INFORMATION

PROVIDED BY RAVEN SAVORY UNDER THIS AGREEMENT. THE CLIENT

ACKNOWLEDGES THAT RESULTS FROM THE SERVICES MAY VARY, AND NO

SPECIFIC OUTCOMES ARE GUARANTEED. THE CLIENT HEREBY RELEASES RAVEN

SAVORY FROM ANY AND ALL CLAIMS, LIABILITIES, OR DAMAGES THAT MAY ARISE

FROM THE CLIENT'S USE OF THE SERVICES TO THE EXTENT PERMITTED BY LAW.

THIS RELEASE DOES NOT EXTEND TO ANY CLAIMS FOR GROSS NEGLIGENCE OR

INTENTIONAL MISCONDUCT BY RAVEN SAVORY.

Electronic Agreement and Signature

By selecting the designated checkbox on Raven Savory’s online booking form, the Client hereby

acknowledges and confirms that they have read, understand, and agree to be bound by the terms

and conditions of the Agreement. This act of checking the box shall constitute an effective and

binding electronic signature of the Client, signifying the Client's consent to enter into the

Agreement with Raven Savory under the laws of Colorado. The Client further acknowledges that

their electronic signature is as legally binding as a handwritten signature would be, in accordance

with applicable electronic signature laws.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of

Colorado, without giving effect to any principles of conflicts of law. The Parties hereby

irrevocably consent to the exclusive jurisdiction and venue of the federal and state courts located

in Colorado for any disputes arising out of or related to this Agreement.

Entire Agreement

This Agreement constitutes the entire agreement between the Parties regarding the subject matter

hereof, superseding all prior agreements, understandings, negotiations, and discussions, whether

oral or written, between the Parties. No amendment, alteration, or modification of this

Agreement shall be binding unless in writing and signed by both Parties. This Agreement may

only be amended, modified, or supplemented by an agreement in writing signed by each Party,

except that Raven Savory reserves the right to update these Terms and Conditions from time to

time by posting a new version on its website, with such changes becoming effective upon

posting.